CLIFFIVO Privacy Policy

Effective date: September 9, 2026

CLIFFIVO is operated by DAYDREAM CREATIVE AI PTE. LTD., located at 20 Cecil Street, #23-05, PLUS, Singapore 049705 ("CLIFFIVO", "we", "us", or "our"). This policy explains how we handle information when you use CLIFFIVO websites, applications and the mini drama service inside TikTok. The information processed depends on the features you use; visiting this legal website does not by itself create a TikTok account or purchase record.

Information we process

We may process:

• an app-specific TikTok OpenID and the credentials needed to maintain your CLIFFIVO session;
• your selected market, app language, app version, network type and technical security information, including IP addresses, browser information and server access logs;
• viewing progress, playback events, viewing history and favorites;
• drama, episode, entry-source, advertisement and interaction events;
• purchase orders, TikTok Beans amounts, platform transaction references, payment status, refunds, disputes and access entitlements;
• rewarded-ad session and completion status;
• account export or deletion requests; and
• information you voluntarily send to support, privacy or copyright contacts.

We do not need your TikTok password. Do not send passwords, login codes, payment credentials or government identifiers to CLIFFIVO support.

Why we process information

We use information to:

• authenticate your app-specific account;
• provide playback, progress, history, favorites and content access;
• create and verify purchases and rewarded-ad unlocks;
• prevent duplicate charges, fraud, abuse and unauthorized playback;
• respond to support, privacy, refund and copyright requests;
• measure service reliability and aggregated product performance; and
• comply with legal, accounting, platform and content-rights obligations.

Where applicable, we rely on performance of our service contract, our legitimate interests in operating and securing CLIFFIVO, your consent where required, and compliance with legal obligations.

How information is shared

We share only what is needed with:

• TikTok, for Minis login, distribution, Beans payments, rewarded ads, platform review and abuse prevention;
• BytePlus, for approved media hosting, playback and content-control services;
• infrastructure, database, security, analytics and customer-support processors acting under our instructions;
• rights holders and professional advisers when necessary; and
• authorities or other parties when required by law or to protect users, CLIFFIVO or third parties.

We do not sell your TikTok password or payment credentials, and CLIFFIVO does not receive those credentials.

Retention and deletion

We retain personal information for as long as necessary to provide the Services and for legitimate business, security, accounting and legal purposes. Retention depends on the type of information, whether your account is active, and applicable obligations. When information is no longer needed, we delete it or de-identify it.

You can request account deletion using the contact below. We may retain limited records where required for transactions, refunds, fraud prevention or legal obligations. We handle applicable deletion requests, including requests to our service providers, within the time required by applicable law.

Your choices and rights

You may request account-data access or account deletion by emailing us. Where available, you may also use the account controls within CLIFFIVO. Depending on your location, you may also have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent, or appeal a privacy decision. Contact tokensea998@outlook.com. We may need to verify that the request relates to your app-specific account. You may also contact us to correct information, withdraw consent or raise a privacy complaint. Withdrawing consent may affect features that depend on that processing. We respond within applicable legal time limits, and you may contact your local data protection authority.

Security and international processing

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration and loss. No system is completely secure. TikTok, BytePlus and our service providers may process information in countries different from your own, including Singapore and the United States. Where required, we use contractual or other legally recognised safeguards for international transfers.

Cookies and local storage

Our applications may use session tokens and local storage to maintain login state and remember preferences. You can manage browser storage through your browser settings; disabling it may affect these features. These public legal pages do not embed third-party analytics, advertising scripts or tracking cookies.

Children

CLIFFIVO is not intended for children below the minimum age permitted by TikTok or applicable law. We do not knowingly request sensitive child information.

Changes and contact

We may update this policy when the service or legal requirements change. We will publish the updated date and provide any notice required by law.

Privacy questions: tokensea998@outlook.com